From periodic surveys conducted by DOXA for CLS, 82% of interviewed customers declare themselves very satisfied with routine maintenance and 83% with on-call assistance (with a list of customers who received assistance from July to December 2023). This data demonstrates CLS’s commitment to ensuring quality service, a commitment that translates into a series of concrete actions:
- Continuous training: CLS invests in training its technicians, with over 18,000 hours dedicated yearly to professional updating. This allows CLS to offer its customers a service that is always cutting-edge and in line with the latest technologies.
- Expansion of the range of services: the entry of Degrosolutions, Mitsubishi, Rocla, and CVS into the CLS network further strengthens the company, which can now offer its customers an even more comprehensive range of services and technological solutions.
- Extensive territorial coverage: CLS boasts extensive coverage throughout the national territory, with a network of branches and workshops capable of guaranteeing a quick and efficient service to all its customers.
Looking to 2024 and to the future, CLS is committed to maintaining its promise of quality to its customers.